Last updated: 24/04/2026
Identity: TORMES DESIGN, S.A. (Tax ID Code: A54902820)
Postal address: Calle del Marco 61 – 62, PI Las Atalayas, 03114 Alicante (Spain)
Email address: rgpd@alhambrafabrics.com
Telephone number: 0034 965 107 419
Within the framework of the various processing of activities carried out in the organisation, the following types are collected:
At www.alhambrafabrics.com we process personal data for the following purposes:
No profiles shall be prepared nor shall automated decisions be made with the personal data collected.
Depending on the purpose, the legal basis for processing your personal data may be:
– Performance of a contract: for the management of purchases, orders, quotations and customer service.
– Legitimate interest: to respond to enquiries and maintain commercial relationships.
– Consent: for sending commercial communications (newsletter) and for the submission of CVs.
You may withdraw your consent at any time through the channels indicated in this policy.
At www.alhambrafabrics.com the personal data will be retained for the following periods:
Personal data will be retained for the following periods:
– Customers: for the duration of the contractual relationship and, subsequently, for the legally required periods (e.g. tax and accounting obligations).
– Contact enquiries: for the time necessary to respond to the request.
– Newsletter: until the user withdraws consent.
– Recruitment (CVs): for the duration of the selection process and, if authorised, for a maximum period of 12 months.
After these periods, data will be securely deleted.
To fulfil the purposes described above, personal data may be shared with data processors acting on our behalf, such as providers of hosting services, IT services, email marketing and other services necessary for the operation of the website.
Some of these providers may be located outside the European Economic Area. In such cases, appropriate safeguards are applied, such as the Standard Contractual Clauses approved by the European Commission.
For example, we use ActiveCampaign for sending commercial communications, which may involve international data transfers under these safeguards.
You can find more information about ActiveCampaign’s data protection measures on their website.
In accordance with the General Data Protection Regulation (GDPR), you have the following rights:
– Right of access: to obtain confirmation as to whether or not we are processing your personal data, and to access such data.
– Right to rectification: to request the correction of inaccurate or incomplete personal data.
– Right to erasure (“right to be forgotten”): to request the deletion of your personal data when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
– Right to object: to object to the processing of your personal data in certain circumstances.
– Right to restriction of processing: to request the limitation of the processing of your data in certain cases.
– Right to data portability: to receive your personal data in a structured, commonly used and machine-readable format, and to transmit those data to another controller.
– Right not to be subject to automated individual decision-making: including profiling, where it produces legal effects or significantly affects you.
You may exercise these rights at any time through the contact details provided in this Privacy Policy.
We will respond to your request within one (1) month from receipt. This period may be extended by up to two (2) additional months where necessary, taking into account the complexity and number of requests.
If you believe that your rights have not been properly addressed, you have the right to lodge a complaint with the Spanish Data Protection Agency website.
The deadline for resolving the request shall be 30 days as from its receipt; it may be extended by a maximum of 2 months, provided it is necessary.
The applicant may exercise their rights through the following means:
– Emailing rgpd@alhambrafabrics.com, we may request additional information to verify your identity where necessary, in a proportionate manner and only when there are reasonable doubts about the identity of the requester.
– Postal mail to the address of the data controller, providing documentation proving the identity of the applicant (copy on the obverse of the National Identity Document, or equivalent).
– In any case, you may request the protection of the Spanish Data Protection Agency through its website.
From time to time, this Privacy Policy may be revised to adapt it to changes to current legislation, to update our procedures for collecting and using personal information, the appearance of new services or the exclusion of others. These changes shall be valid as from their publication on the website, hence it is important you regularly review this Privacy Policy in order to remain informed of any changes that may be made.